Are You Guilty of Media Malpractice?

Last week I attended Making Media Now at Bentley University, where, among other really interesting panels, I saw Andy Carvin talk about crowdsourcing. I was also really glad to hear Robert Greenwald of Brave New Films talk about making media that matters with Lisa Mullins of The World. Greenwald also screened a clip from his upcoming work on the war in Afghanistan.

Robert Greenwald, Photo Credit: Brave New Films on Flickr
Robert Greenwald, Photo Credit: Brave New Films on Flickr

When asked by Lisa Mullins to fill in the sentence, “If you’re not using new media you are. . .” he answered, “. . . guilty of malpractice.” Greenwald described the new media scene as the opposite of Hollywood: “Suddenly the gatekeepers are gone.” With decreasing costs to make media, filmmakers can create quality work with fewer people on board. Greenwald says he takes an “if you build it they will come” approach – starting with a 2-minute version of a film he wants to make, and finding an audience that will support it.

Greenwald insisted that filmmakers think creatively about marketing and distribution – reserve a short simple URL when the idea for the film strikes, distribute short web clips if you can’t get a feature length doc on the air, collaborate with groups that will promote or financially contribute to the film, and, my favorite quote: “Think about it not as a microphone, but as a conversation.”

Andy Carvin of NPR On Crowdsourcing at Making Media Now

On Friday I attended Making Media Now 2009, a single day conference for media makers (largely attended by documentary film folk from the Boston Area).  MMN09 was a great experience – and I have to recommend that more social media and new media people attend in the future – there were some great filmmakers looking for partnerships with people who know how to get the word out using social media tools.

Photo Credit: Steve Garfield on Flickr
Andy Carvin in Cambridge, Photo Credit: Steve Garfield on Flickr

One of my favorite lectures was by Andy Carvin, head of the NPR Social Media Desk.  Carvin talked to us about crowdsourcing.  He pointed out that crowdsourcing is not new (the Longitude Prize was an early attempt at approaching a large group to solve a single problem).  He also gave some great examples of projects that used crowdsourcing to create something new:  Apps for Democracy, a crowdsourced project using DC government data, spawned several useful applications.  Stumble Safely, one of the apps, uses data about traffic, local bars, and street lights to give people safe routes to walk home along when drunk.  According to Carvin, the DC police actually use Stumble Safely when figuring out which areas to patrol at night.

Carvin works with reporters at NPR to use social media for their benefit – whether that means an entire 2008 election project, or working with a reporter who wants to find sources through Facebook or Twitter.

Carvin also told the story of how NPR got a fan page on Facebook.  Evidently, an undergrad in the UK decided to “help” NPR by making the official fan page himself.  Carvin emailed him, and the undergrad said when he tried to contact NPR about helping them get on facebook, he’d gotten an email thanking him for his support.  He took that as a green light to make the official fan page himself.  He promptly handed over the keys to Carvin, and went on his way.  Carvin said this story shows that when people say they’re afraid of losing control online “You never had control in the first place.”  People love and adore NPR, and sometimes, it’s impossible to hold back the crowd.